Delivery & Policy

Shipping & Returns

Direct dispatch from our Kalimpong premises with verified batch origin and protective packaging.

24-48h

order processing

Nationwide

secure delivery

Operational Terms

Dispatch and Refund Guidelines

Transparent procedures governing your hill harvest shipments.

Nationwide Courier

Processing Windows

Returns & Refunds

All teas and spices are sealed in protective craft packaging and dispatched via trusted domestic courier partners across India.

Orders undergo final batch verification at our R.C Mintri Road premises in Kalimpong, dispatching within 24 to 48 hours.

Transparent refund policy covering damaged or incorrect batch shipments upon verified inspection of delivery claims.

Contact Support

Have a specific shipping query?

Contact our Kalimpong team directly for tracking assistance.